The easiest possible chiropractic marketing method to increase your chiropractic patient-base is ironically quite obvious, yet so few chiropractors do it. You can instantly improve your number of active chiropractic patients by simply regaining your inactive patients.
Based on Jay Abraham, often referred to as America's Highest Paid Marketing Consultant, "Most people stop buying from you [getting chiropractic care] for just one of three reasons:
1. Something totally unrelated for you happened in their life that caused these to stop dealing with you. They meant to
chiropractic marketing come back, but they've just never gotten around to taking action and doing business with you again.
2. They'd a problem or unsatisfying last purchase experience [office visit] with you they probably didn't even tell you about. So they're switched off to you or your company [office].
3. Their situation has changed enough where they no more can benefit from whatever product or service you sell."
Obviously, number 3 doesn't apply to chiropractors since everyone can
chiropractic marketing take advantage of care with an on-going basis. So, we're playing two of the three reasons for why patients stop getting care with you.
Once again, according to Abraham, "Over one-half of the client attrition I see may be the result of loyal, satisfied clients who only intended to temporarily stop doing business [getting care] but never quite got around to starting back up again."
Between those patients and the other people who possibly had a single poor experience of your workplace - for whatever reason - and you should quickly observe that about 80% of your lost patients didn't leave for an irreparable reason. And, with the right contact chiropractic marketing approach, you can easily win a significant percentage them back into your chiropractic office, adding a nice boost for your weekly PV.
Begin with a chiropractic advertising campaign that contacts inactive patients and honestly, humbly and sincerely expressing your heartfelt concern for his or her well-being. Your whole reason for concentrate this contact (and the entire chiropractic advertising campaign) should be on them and their well-being. This is not on you and your office.
After expressing your sincere concern, question them, "Is anything wrong?". "Have we done anything at work to offend or upset you?"
Continue allowing them realize that the whole office staff would welcome them back with open arms... and in fact... would be prepared to extend a no cost office visit if that's what it would decide to try demonstrate to them how important their well-being would be to you.
You can do this over the telephone, via direct mail, or - like I recommend - via email.
The beauty with chiropractic marketing such as this with email is the fact that a multi-touch reactivation campaign could be fully automated. When a patient goes inactive, your workplace staff can take 2 seconds to trigger the mult-step reactivation campaign, and a series of reactivation emails can get sent to the lost patient over a series of weeks.
Done, like I've shared, it is simple to and frequently consistently see over 50-60% of your lost patients return for care for this type of chiropractic advertising campaign.